Cancellation Policy

Please note there is a 48-hour cancellation policy. 

 Full payment for your event is collected at the time of booking. If the vendor requests a deposit, that portion of your payment will be released in advance to hold their services. Any remaining balance will be held by GigSalad and sent to the vendor after the event.

If you cancel this booking, refunds will be determined by the following criteria set by the vendor:

Deposit : The deposit for this event is non-refundable.
Balance : If you cancel at any time before the event, your balance payment will be fully refunded.
Service Fee : The service fee is non-refundable if you cancel.

Vendor Cancellation: In the unlikely event that the vendor cancels this booking or fails to appear, you’re protected by our Worry-Free Guarantee and your total payment, including the service fee, will be refunded.